PomeloPomelo

Privacy Policy for Pomelo

Effective Date: July 2026 | Last Updated: July 2026

This Privacy Policy explains how Pomelo Fitness ("we", "us", "our") collects, uses, and protects your information when you use our mobile application (the "App"). By using the App, you agree to the practices described here. Please read it carefully.

1. Information We Collect

Account information. When you create an account we collect your name, email address, username, and any profile details you add (such as a bio or profile photo). If you sign in with Apple or Google, we receive basic profile information from that provider.

Health and fitness data. The App is a fitness and nutrition app, so with your permission we collect the health and fitness information you choose to log or connect, which may include: body weight and measurements, workouts and exercises, steps and activity, nutrition and food entries, recipes, goals, and progress over time.

Apple Health (HealthKit). If you enable it, the App reads activity and workout data from Apple Health to display and log your fitness activity. You control this access in the App and in iOS Settings and can revoke it at any time.

Location data. If you use workout tracking, we collect precise location (GPS) to record your route, distance, and pace. With your permission, location may be collected in the background while a workout is active so tracking continues when the screen is off. You can disable location access at any time in iOS Settings; doing so will limit route-tracking features.

Photos and media. When you add a photo or video to a post, check-in, or recipe, we collect and store that media.

Social and usage content. We collect the content you create and your interactions in the App, such as posts, comments, likes, follows, group memberships, and messages.

AI Coach. If you use the AI coach feature, we process the messages you send to it in order to generate responses.

Technical and device information. We automatically collect information needed to operate the App, such as device type, operating system, app version, a push-notification token (if you enable notifications), IP address, and basic diagnostic logs.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the App and its features
  • Calculate and display your stats, goals, trends, and progress
  • Enable social features you choose to use (feed, groups, comments, messages)
  • Provide the AI coach and personalize guidance based on your own data
  • Send notifications you have enabled
  • Keep the community safe (moderation, abuse prevention, and enforcement of our Terms)
  • Diagnose problems, analyze usage, and improve reliability and performance
  • Comply with legal obligations

3. Health Data — Specific Commitments

We treat your health and fitness data with particular care. We do NOT use health data (including Apple Health data) for advertising or marketing, we do NOT sell it, and we do NOT share it with third parties except the service providers needed to operate the App (see Section 4) or as required by law. Apple Health data is used only to provide the App's features to you.

4. How We Share Information

We do not sell your personal information. We share information only in these limited ways:

Service providers. We use trusted third parties to run the App, including cloud hosting and storage, authentication (Apple, Google), push notifications (Apple), mapping and location display, and AI processing for the coach and content-safety features. These providers process data on our behalf under contractual obligations.

Other users. Content you choose to make public or share (for example, public posts, your username, and profile) is visible to other users according to your privacy settings. You control much of this in the App's privacy settings.

Legal and safety. We may disclose information if required by law, to enforce our Terms, or to protect the rights, safety, and security of our users or the public.

Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5. Your Choices and Rights

  • You can view and edit your profile and preferences in the App.
  • You can control who sees your content through the App's privacy settings.
  • You can revoke Apple Health, location, camera, photo, and notification permissions at any time in iOS Settings.
  • You can delete your account at any time from Settings; deleting your account removes your personal data from our active systems, subject to limited retention required for legal, security, or backup purposes.
  • Depending on where you live, you may have additional rights (such as access, correction, deletion, or portability). Contact us to exercise them.

6. Data Retention

We keep your information for as long as your account is active or as needed to provide the App. When you delete your account, we delete or de-identify your personal data within a reasonable period, except where retention is required for legal, security, fraud-prevention, or backup purposes.

7. Security

We use administrative, technical, and organizational measures designed to protect your information, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children's Privacy

The App is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under that age. If you believe a child has provided us information, please contact us and we will delete it.

9. International Users

We may process and store your information in the United States or other countries where we or our service providers operate. By using the App, you understand your information may be transferred to countries with different data-protection laws than your own.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and, where appropriate, provide additional notice in the App. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your information, contact us at legal@pomelofitness.com.

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