Delete Your Pomelo Account

This page explains how to permanently delete your Pomelo Fitness account and the data associated with it.

Delete your account in the app

The fastest way to delete your account is directly in the Pomelo app:

1. Open the Pomelo app and sign in.
2. Go to your Profile and tap the Settings (gear) icon.
3. Tap Delete Account and confirm.

Deletion takes effect immediately: you are signed out and your account can no longer be accessed.

Request deletion without access to the app

If you have uninstalled the app, lost access to your device, or can no longer sign in, you can request deletion by email:

Send an email to legal@pomelofitness.com with the subject "Account Deletion Request" from the email address associated with your Pomelo account, and include your username if you know it. We may reply to verify that you own the account before deleting it.

Verified requests are processed within 30 days.

What is deleted

When your account is deleted, we delete or de-identify the personal data associated with it from our active systems, including your profile, health and fitness logs (workouts, nutrition entries, weight and goal history), posts, recipes, routines, comments, messages, AI coach conversations and attachments, and uploaded photos and videos.

Limited data may be retained where required for legal, security, fraud-prevention, or backup purposes, as described in our Privacy Policy. Residual copies in backups are removed on our normal backup rotation schedule.

Questions

If you have questions about deletion or your data rights, contact us at legal@pomelofitness.com.